Privacy Policy
Last Update: 16/10/2025
Who We Are
We are [Your Charity Name], a registered charity based in the UK. Our mission is to [briefly state your purpose, e.g. “support young people and families through education and community engagement”].
This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website, which is hosted on the Wix.com platform.
Information We Collect
We may collect the following types of information:
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Personal details such as your name, email address, phone number, or postal address (for example, if you contact us through a form, subscribe to updates, or make a donation).
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Payment information (processed securely by third parties such as Wix Payments, PayPal, or Stripe — we do not store your full payment details).
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Usage data such as your IP address, browser type, and device information, collected automatically by Wix for website analytics and security.
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Cookies that help us understand how visitors use our site and improve your experience.
How We Use Your Information
We use your information to:
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Respond to your messages or enquiries.
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Process and acknowledge donations.
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Send updates or newsletters (if you have opted in).
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Improve our website and services.
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Comply with legal and financial reporting obligations.
We will only use your information for the purposes for which it was collected and will never sell or rent your data to third parties.
How Your Data Is Stored and Protected
Our website is hosted on the Wix.com platform, which provides us with the online tools to run our site. Your data may be stored through Wix’s data storage, databases, and applications, all of which are protected by secure servers and firewalls.
Any payment information you provide during donations is processed securely by third-party payment processors and is encrypted according to industry standards.
Sharing Your Information
We may share your data only when necessary, for example:
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With payment processors (to process donations securely).
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With email or event management tools (if you sign up for updates or programmes).
We do not share your information with any other third parties for marketing or commercial purposes.
Your Rights
You have the right to:
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Request access to the personal information we hold about you.
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Ask us to correct or delete your data.
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Withdraw consent to receive communications.
To make a request, please contact us at [insert contact email address].